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Request technical support ​

If you need help with Olares, you can reach out to Olares team through GitHub.

If you have an Olares device running, you can use a convenient one-click solution to collect and export logs for troubleshooting purpose. This will help Olares team assist you more effectively.

Request support ​

  1. Visit the Olares GitHub Repository and choose one of the following options:
    • Open a new Discussion thread (for general questions or assistance).
    • Create a new Issue (for bug reports or technical problems).
  2. Provide a brief description of the issue or question to help the Olares team assist you more effectively. Include the following information if possible:
    • Steps to reproduce the issue.
    • Any error messages or unexpected behaviors.
    • Details about your environment (e.g., operating system, Olares version).

It's recommended to attach the Olares system log. For detailed instructions, see Export system log.